The exisiting and new system integrators / serviceproviders who sells, advises about and implements Competella Attendant Console, Contact Center solutions and Office user add-ons for Skype for Business (Lync) are trained for a duration of 3 days in Stockholm 24th - 26th of January 2017.
We are happy to announce that customers can use our professional Contact Centers and Attendant Console with the Office 365 Skype for Business cloud. Audiocodes and Competella already have a joined solution in production at a customer site, where the Competella Contact Center solutions was successfully implemented on top of the Cloudbond 365 appliance. Competella has joined the 3rd party validation partnership program with Audiocodes and will perform stress tests to complete the certification.
Many interested companies, customers and partners got insight in the Competella Contact Centers, Attendant Console and Office User add-ons and the Office 365 cloud compatibility at Microsoft Ignite 2016
Several enterprise customers want to migrate from Cisco to Skype for Business - Competella can now offer customers in a hybrid setup with Cisco Call Manager 6.0 -1X.0 and Skype for Business an even better support as the Operators now have line-state presence available in the directory for both Cisco and Skype for Business end-points.
Competella have through a Danish partner replaced a global Aspect Contact Center with the Competella Contact Center Enterprise solution. Jabra will in the future be serving their customers using the solution from Competella. Read the full story under "customers"
We congratulate Frende Insurance in Norway with the best in class prize won at the Call Center Days conference in Oslo and are proud to be the vendor supporting their professional customer service department!
Competella develops advanced telephony Contact Centers, Attendant Console and complementary Office User add-on’s native to Skype for Business.
Our aim is to improve and optimize the telephony and media communication between businesses (our clients) and their customers by developing a modular multi-media channeling solution – the Competella UCS (Unified Communication Suite).
With our Unified Communications Suite we help customers migrate from their legacy telephone systems (PBX) in their own pace to Skype for Business, this includes line-state integration to Cisco Unified Communications Manager also for hybrid set-up's.
The Competella UCS is available both as a multi-tenancy cloud platform as well as an on-premises solution and are sold through a professional network of cloud-partners and system-integrators who focus on delivery and consultancy around Universal Communication – Skype for Business and the Competella UCS.